Firstly, when we get your enquiry either over the phone or via email, we will determine if we have the availability to do what you need. This is also when we find out if you need a one off clean or a regular clean (don't worry if you change your mind, many customers hired us with the intention of a one off clean and then decided to have us weekly/monthly after being so happy with our service.)
Once we know what you need, we will come and look around the property to determine how many staff members will be needed, how many hours it will take and we can discuss in depth all the services you require. This is so we can give you a fixed quote.
There is no pressure to commit once we have provided a quote! We are more than happy for you to reflect on the quote given and return to us once you have made a decision. Once a price has been agreed and everybody is happy, we can set a date for when we come to clean.
Once a date has been set, all that's left to do is clean!